PCIX2013 – Can High-Reliability Organisations Ever Be Error Free? – Crisis Management and Disaster Relief – Final Essay
The idea that any organisation can be error free sounds like a pipe dream when first considered. The kneejerk responses referring to Murphy’s Law and the Titanic being declared unsinkable usually come up in any ensuing conversation. However, there are some organisations that deal with high risk situations or products where any errors could have catastrophic consequences that have, on examination, had remarkably few accidents.