PCIX2013 – Can High-Reliability Organisations Ever Be Error Free? – Crisis Management and Disaster Relief – Final Essay
PCIX2013 – The idea that any organisation can be error free sounds like a pipe dream when first considered. The kneejerk responses referring to Murphy’s Law and the Titanic being declared unsinkable usually come up in any ensuing conversation. However, there are some High-Reliability Organisations that deal with high risk situations or products where any errors could have catastrophic consequences that have, on examination, had remarkably few accidents.